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Frequently Asked Questions

Can I change my shipping address?

Yes, if you made any mistake on the address and would like to correct it, please just inform us while the order is still in production and not shipped yet. Please email us with your new shipping address and your order details, we will update for you. Please note that we can NOT change shipping address once it has been shipped, if you need to change it you need to inform us beforehand. Please call us at +86 0760-89767978 or email us at inquiry@erichgift.com for any information or change issue.